Returns & Exchanges
Thank you for your purchase! We understand that sometimes a return or exchange may be necessary. We’re always happy to help and strive to provide fast, friendly customer service.
Before submitting a return or exchange request, please review the following:
- Standard orders can be returned or exchanged within 14 days of purchase.
- Customers are responsible for return shipping costs for exchanges and non-defective returns.
- To request a return or exchange, please complete the form below.
- Refunds are issued to the original payment method, excluding shipping costs.
- Please allow 14 business days for your return to be received and processed. Additional time may be required for the refund to appear on your statement.
Damaged / Incorrect Orders
We carefully check every order to ensure product quality and accuracy. However, mistakes can occasionally happen, and we sincerely apologize if your order arrives damaged or incorrect.
If you experience an issue with your order, please contact our customer service team:
Email:
Please include your order number in the subject line so we can assist you as quickly as possible.
Return Address:
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Please include your original order number with your return to help us process your refund or exchange more efficiently.
If you have any questions or concerns, please don’t hesitate to contact our customer service team. Your satisfaction is very important to us.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items that are not in their original condition, have been damaged, or have been altered in any way.
- In-stock items purchased at cost or at a special promotional price.